The Cumberland Pencil Museum as been a regular venue for the UKCPS "World of Colour Pencils" exhibition held in the spring of each year, so it is nice to hear that they themselves have won a coveted award. Congratulations from UKCPS!
The team at the
Cumberland Pencil Museum are delighted to have received a Visitor Attraction
Quality Assurance Award from Visit Britain.
Commenting on the Award, Alex Farthing, the Museum Manager, said "I am
delighted for the team that we have received this Award as it recognises all
their hard work constantly improving the visitor experience and ensuring we
offer outstanding Customer Service at all times. The team always go that extra
mile for our customers and this is reflected in some of the lovely comments we
have received in our Visitors Book and on our feedback forms. Also, this year we have
further enhanced the visitor experience with the addition of an
interactive video in our WW2 exhibition and a dressing up area for children
which all help to bring our stories to life".
The Pencil Museum was only awarded the Quality
Rose marquee after it had been rigorously mystery shopped by one of Visit
Britain’s independent assessors.
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